電動車充電設備手冊與使用者指南

電動汽車電子設備 (trading as EVE Australia Pty Ltd) is a specialized provider of electric vehicle charging infrastructure and accessories based in Australia. Established in 2015, the company focuses on simplifying the transition to electric mobility by offering a comprehensive range of charging products for residential, commercial, and fleet applications.

Their product lineup includes universal and tethered wallboxes, portable charging cables, and the 眼睛 series of smart charging stations and cable management arms. EVSE Australia supports its hardware with a nationwide network of certified installers and technical support services designed to ensure safe and efficient charging for all EV owners.

• What is the warranty period for EVSE products?

  EVSE Australia typically provides a 2-year warranty against defects in materials and workmanship from the date of dispatch.

• 我該如何提出保固索賠？

  Notify EVSE Australia support via email or phone within 30 days of discovering a defect. You will need to provide proof of purchase, a description of the issue, and photographs.

• What do the LED indicators on my charger mean?

  Generally, a flashing green light indicates standby mode, a breathing green light means the car is charging, and a solid red light indicates a fault. Consult your specific user manual for detailed error codes.

• 我可以自己安裝充電站嗎？

  No. According to Australian standards and safety guidelines, electrical equipment must be installed, commissioned, and maintained by a qualified electrician.